Privacy policy

Last updated 12 June 2026.

Pending legal review. This document is a working draft prepared alongside the product and has not yet been reviewed by counsel. It describes how Paldo behaves today and is not a contract.

WHAT WE COLLECT

Your name, mobile number, and email. Receipt images and the line items read from them. Payment confirmations you share with us. Device and app usage data.

WHAT WE DO NOT COLLECT

We never extract the recipient’s mobile number from a payment confirmation. That is a third party’s information, they did not consent to it, and the merchant check reads only the name.

We are not in your payment, so we hold no card data and no wallet credentials.

WHY WE COLLECT IT

To award points, verify claims, prevent fraud, and show you offers that match what you actually buy.

Brands and merchants receive aggregated, anonymised purchase insight. They never receive your name, number, or individual receipts.

HOW LONG WE KEEP IT

Receipt images are kept for 24 months, then deleted. Points records are kept for as long as your account is open, plus five years for tax and audit purposes.

YOUR RIGHTS

Under the Data Privacy Act of 2012 you can access, correct, or delete your data, object to processing, and lodge a complaint with the National Privacy Commission.

Write to privacy@paldo.ph and we will respond within 15 working days.